The company's pre-sales team offers selection support for slurry pumps, water pumps and fluid systems, and the discussion usually starts with flow, head, slurry content, installation space and power conditions. For mining, construction and sewage treatment users, this step can save later changes on site.
During production, Jutong uses a quality route that includes raw material spectral testing, assembly accuracy checks and a 72-hour continuous load test. The company also supports video verification, which is useful for overseas buyers who cannot visit the plant. After delivery, the normal warranty period is 12 months, while key parts such as impellers and sheaths can be covered for 18 months. For routine maintenance, about 98% of common spare parts can be shipped within 48 hours when stock is available.